333 Ventures
This Shipping Policy applies to all purchases made through 333 Ventures and its brands, including KhatuShree, via our website and official sales channels. By placing an order with us, you acknowledge that you have read and agreed to this policy.
Orders are processed after successful confirmation of payment or verification of Cash on Delivery (COD) orders.
An order is considered dispatched only after it has been handed over to our logistics partner.
We currently ship across most serviceable PIN codes in India through reputed courier partners.
International shipping may be introduced in the future. Customers are advised to refer to our website for updated availability.
| Location | Estimated Delivery |
|---|---|
| Metro Cities | 2-5 Business Days |
| Tier II and Tier III Cities | 3-7 Business Days |
| Remote Locations | 5-10 Business Days |
These timelines are estimates only and are not guaranteed delivery commitments. Actual delivery may vary due to circumstances beyond our control.
Shipping charges are calculated during checkout. We may offer:
Shipping offers may be modified or withdrawn without prior notice.
Cash on Delivery is available only for eligible PIN codes.
Failure to accept COD deliveries may result in restrictions on future COD eligibility.
To reduce fraudulent orders and ensure operational efficiency, selected COD orders may require a partial advance payment before dispatch.
Orders may undergo verification through OTP verification, phone call, SMS, WhatsApp, or email confirmation. Failure to complete verification may lead to cancellation of the order.
We work with multiple logistics providers. Courier partner selection depends on serviceability, delivery speed, shipment weight, customer location, and operational considerations. The logistics partner may change without prior notice.
Once dispatched, customers receive the tracking number, courier name, and tracking link through email, SMS, or WhatsApp where applicable. Tracking updates generally become active within 24 hours after dispatch.
Courier partners generally attempt delivery up to three times. If delivery fails because of the following reasons, the shipment may be returned to us:
Additional shipping charges may apply for re-dispatch.
Customers are responsible for providing accurate name, mobile number, delivery address, landmark, and PIN code. We are not responsible for delays or losses arising from incorrect information submitted by the customer. Address changes may not be possible after dispatch.
Delivery may be delayed due to festivals, high order volumes, weather conditions, natural disasters, political disturbances, government restrictions, transport disruptions, or courier operational issues. Such delays shall not constitute grounds for cancellation, compensation, or damages.
Orders returned because of customer refusal, incorrect address, customer unavailability, failure to respond to courier, or failure to complete verification may attract re-shipping charges, cancellation fees, or restrictions on future COD orders.
Refunds, if applicable, will be processed after deducting applicable shipping and handling charges.
Customers should inspect the outer package before accepting delivery. If the package appears tampered, torn, open, wet, or severely damaged, customers should:
Claims made after acceptance without supporting evidence may not be eligible for resolution.
Customers should report missing items within 48 hours of delivery. Please include the order number, unboxing video where available, photographs, and description of missing items. Investigations are subject to courier and warehouse verification.
Orders containing multiple products may be shipped separately. Customers may receive multiple tracking numbers. Separate shipments do not imply incomplete order fulfillment.
Delivery to any person available at the shipping address shall be considered valid proof of delivery. Once marked delivered by the courier partner, responsibility transfers to the recipient.
Certain orders may require OTP verification, identity confirmation, or additional payment verification before dispatch or delivery.
Every order is securely packed to protect products during transit. Packaging materials may vary depending on product type, fragility, weather conditions, and courier requirements. Packaging design may change without prior notice.
We reserve the right to decline shipments to locations affected by legal restrictions, safety concerns, force majeure events, or courier limitations. Customers will be informed wherever reasonably possible.
Ownership of the products transfers to the customer upon successful delivery. Risk of loss or damage passes to the customer once delivery has been completed.
For shipping-related queries, customers may contact our support team through the contact details provided on our official website. Please keep your Order ID ready while contacting support.
333 Ventures reserves the right to amend, modify, or replace this Shipping Policy at any time without prior notice. The latest version published on our website shall govern all orders.
For shipping support, order tracking, or delivery-related assistance, please contact us using the details below.
